We at Raxsam Games respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.
This Privacy Policy explains who we are, how we process personal information about you, and how you can exercise your privacy rights.
We are Raxsam Games, a developer and publisher of virtual reality games and applications made available via app stores including the Meta Store owned by Meta Platforms, Inc.
This Privacy Policy applies to personal information we collect through our website, apps published on the Meta Store.
Information We Collect
We may collect limited information from and about users of our Website or apps published in Meta Store (owned by Meta Inc.) including:
- Personal Information: We may collect personal information such as name, email address, and other contact information from users who register for our app or services within the Meta Quest platform or website.
- Usage Information: We may collect usage information such as IP address, device type, operating system, and other technical information when users access our app on Meta Quest platforms or our website.
- In-App Analytics: We may collect in-app analytics such as retention, sessions, installs, playtime, DAU, MAU, and other in-app information specific to the Meta Quest platform.
How We Use Your Information
- To provide and improve our applications, services, and games: We analyze user behavior to improve user experience and enhance our app's features on Meta Quest platforms.
- To communicate with users: We may use the information to communicate with users about their accounts, subscriptions, or to respond to their inquiries within the Meta Quest platform or our website.
- To comply with legal obligations: We may use the information to comply with applicable laws, regulations, or legal processes related to the use of our app on Meta Quest platforms or our website.
Disclosure Of Information
We do not share user information with any third parties except in the following circumstances:
- With user consent: We may share user information collected in our app and published on Meta Store (owned by Meta Inc) with third parties if users have given their explicit consent to such sharing.
- With service providers: We may share user information with third-party service providers who assist us in providing our applications, services, and games. These service providers are contractually bound to keep user information confidential and secure.
- For legal reasons: We may share user information collected on website or in our app published on Meta Store (owned by Meta Inc) if required to do so by law or in response to a legal request.
Data Retention
We retain user information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. However, if a user wishes to opt-out of data collection or request the deletion of their data, they can do so by contacting us via email at raxsamgames@gmail.com. We will delete all information related to the user promptly collected via website or in our app and published in Meta Store (owned by Meta Inc).
Security
We take reasonable measures to protect user information from unauthorized access, use, disclosure, or destruction within the Meta Quest platform environment. However, no security measures can guarantee absolute protection of user information.
Opt-Out
If you no longer wish to receive communications from us, you may opt out by emailing us at raxsamgames@gmail.com for more information. We will promptly remove you from all future communications.
Data Deletion
You may request that we delete any personal data we hold about you by emailing us at raxsamgames@gmail.com. We will verify your identity before deleting your personal data. Once your identity has been verified, we will delete all personal data we hold about you unless we are required by law to retain it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our Website. Your continued use of our “Website”, “Services” or “Games” after we make changes is deemed to be acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at raxsamgames@gmail.com.
